Frequently Asked Questions
Everything you need to know about shopping with SONGMICS HOME.
How long does shipping take for my furniture order?
Most orders are processed within 1-2 business days. Depending on your location, standard delivery typically takes between 3 to 7 business days via our trusted carriers.
What is your return policy for home decor and storage items?
We offer a 30-day risk-free return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund.
Do your products come with a warranty?
Yes, all SONGMICS HOME products include a standard 2-year warranty that covers manufacturing defects and structural integrity under normal household use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and flexible financing options like Klarna and Afterpay.
Are assembly tools included with the furniture?
Yes, every piece of furniture that requires assembly comes with a detailed instruction manual and the necessary Allen keys or specialized tools to complete the setup.
Can I track my package after it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.