Returns & Exchanges

At SONGMICS HOME, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to select the order and items you wish to return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all parts, hardware, and assembly instructions are included.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to the outside of the box and drop it off at the designated carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.